top of page

FAQs

​

Terms, Policies, and Information

​

Always feel free to contact us directly with any questions you may have: info@marciafriedman.com

​

Are these originals or editions?

There are both limited editions and mixed media originals. The limited editions vary in size of edition. 

​

Can I order a different size?

Email us the approximate size you want, and we will let you know if it can be done.

​

I see an image I like but want another one to go with it, do you possibly have others available?

There are a lot of contemporary art images available that are not shown on this website. There may be companion pieces on some of the art you see in this online art gallery. Contact me with what it is you're looking for.

​

Requests for Special Art?

If you like the unique art you see here and would like something created specifically for you, feel free to get in contact us.

​

Tell me more about the Reigning Cats & Dogs Collection.

​

When I create this special piece for you with your pet in it, I keep in mind the disposition of your pet as seen in the photo you upload, and position it in the image you selected where it is best suited. Bear in mind this is not a portrait of your pet, it is an artistic rendering of it, which may take on some additional highlights and shades while keeping in perspective with the artwork.

​

What if my item is damaged in shipping?

If your order is damaged in shipping, we require that you notify us within three days of receipt and provide photographs of both the artwork and the damaged box. Once we have received your photos of the damages your art will be recreated. The photos are necessary to submit a claim to the shipper.

​

What is the time it takes to receive the art?

Once the order and payment have been received, the typical fulfillment time is 14 business days. You will be notified upon shipment and we are available for inquiries.

​

What about returns?

Other than being damaged in shipping as stated above, the policy is not to accept returns as each artwork is created individually or as a small quantity limited edition.

​

​

Shipping Rates?

- Your shipping cost appears at check out and before you pay.

- For countries outside of the United States and Canada, email your address, country, postal code and what you are purchasing, so we may contact you with the shipping charge.

​

Do you share customer data?

Our customer data is private information that we neither share nor sell.

​

Can we use buy-now-pay-later cards for the purchase of Gift Cards?

No. Only on actual artwork purchased. Gift Cards may be purchased by other cards and means as specified at checkout directly on this site.

​

Privacy Policy
 

Marcia Friedman and Marcia Friedman Studio (Company) value its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been created to ensure those affiliated with our company of our commitment to privacy of their private information given to us.

 

 

This Policy applies to Marcia Friedman’s website Marcia Friedman Studio and it governs any and all data collection and usage by us. Through the use of Marcia Friedman Studio , you are therefore consenting to the data collection procedures expressed in this Policy.

 

Use of Information Collected

 

Marcia Friedman Studio may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may use this personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from Marcia Friedman Studio.

 

Disclosure of Information

​

Marcia Friedman Studio may not use or disclose the information provided by you except under the following circumstances:

  • As necessary to provide services or products you have ordered;

  • As required by law, or in response to a subpoena or search warrant;

  • to outside auditors who have agreed to keep the information confidential

  • As necessary to enforce the Terms of Service

  • As necessary to maintain, safeguard, and preserve all the rights and property of Marcia Friedman Studio

 

​Security

 

  • Our company takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way.

  • While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure, or modification of the user’s personal information under our control. 

 

Non-Marketing Purposes

 

We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes Marcia Friedman Studio products and service).

 

 

Unsubscribe or Opt-Out

 

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to info@marciafriedman.com.

 

Links to other Websites

 

Our website may in the future or does now contain links to affiliate and other websites. Marcia Friedman does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

 

 

Security

 

Our company takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way.

 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure, or modification of the user’s personal information under our control. 

 

Please note that this Policy does not govern the collection and use of information by companies that Marcia Friedman does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

 

 

Notice to European Users

 

Marcia Friedman Studio’s operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

 

Children under the age of 13

 

Marcia Friedman’s website is not directed toward, nor does it not knowingly collect personal identifiable information from children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

bottom of page